Durham, NC Dog Day Care Center Guide
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VCA Parkway Animal Hospital

Updated 2026-08-20 · 2,523 reviewed · 136 listed · Scored from 93 Google reviews · How we rank ›

4.8(93) 84 composite score See reviews on Google ✓ Google-verified
Daycare & BoardingGrooming ServicesVeterinarianDog WalkerPet Sitter
VCA Parkway Animal Hospital
Services
Daycare & Boarding, Grooming Services, Veterinarian
Reviews
93

What recent reviews say

Families stay loyal across generations, drawn by Dr. Smith and a team that treats anxious and rescue dogs with patience and real affection. Staff remember returning pets by name, follow up after visits, and board animals with photo updates.

Boarding is reliable and cage-free; groomer Debbie is named as skilled. The trade-off: pricing runs high, and some have felt financial pressure at checkout. Corporate structure shows, but clinical expertise and genuine animal care dominate the experience.

Praised for
  • attentive veterinarians with genuine care
  • friendly, patient, knowledgeable staff
  • thorough exams and clear communication
  • boarding with regular updates
  • grooming services praised
Watch-outs
  • high pricing
  • aggressive insurance upselling by some staff
  • corporate feel rather than personal
attentive-stafffriendly-staffresponsive-communicationdogs-happy-to-returnclean-facilitygood-value
Best for: Owners of anxious or rescue dogs needing patient, attentive veterinary care and boarding.
Think twice if: Budget-conscious owners; pricing is high and some staff prioritize insurance sales over client comfort.

Strengths

  • Dr. Catherine Smith and experienced vet team
  • patient approach with anxious and rescue animals
  • boarding with frequent updates to owners
  • skilled groomer Debbie

Worth knowing

  • Dr. Catherine Smith (vet)
  • Dr. LeBlanc (vet)
  • Debbie (groomer)
  • Sophie (veterinary technician)
  • Staff provide boarding updates via email/photos
  • Care Club plan mentioned for pricing flexibility

What reviews say by service

Veterinarian
Dr. Smith and team praised for attentiveness, thoroughness, and genuine care; slow to rush exams.
Daycare & Boarding
Reliable boarding with regular photo and email updates; pets excited to return.
Grooming Services
Groomer Debbie delivers excellent results; customers report very satisfied dogs.

How it compares

  • Rated 4.8 against a 4.73 average across the 111 daycare & boarding businesses listed here.
  • Has more Google reviews than 62% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 86
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
87
4
1
3
0
2
1
1
4

Contact

Address
1610 Old Apex Rd, Cary, NC 27513
Open in Google Maps

Last verified 2026-08-20

Opening hours

Monday
07:30-17:30
Tuesday
07:30-17:30
Wednesday
07:30-17:30
Thursday
07:30-17:30
Friday
07:30-17:30
Saturday
08:00-13:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Advanced CareCold Laser TherapyDermatologyDigital RadiologyLaser SurgeryOphthalmologySoft Tissue SurgeryTonopen

As published by the business on its own website; not independently verified.

Enquire about VCA Parkway Animal Hospital

Your enquiry goes to the Durham, NC Dog Day Care Center Guide team, who will pass it to VCA Parkway Animal Hospital. We only share your details with providers relevant to your request.

Common questions

Do you offer boarding with photo updates?
Yes. Reviewers report regular email and photo updates while their dogs are boarded, which helped ease their minds while away.
Is there a way to make veterinary care more affordable?
The business offers a Care Club plan that reviewers mention makes services easier and more affordable.
Do you have experience with anxious dogs?
Yes. Multiple reviewers note the staff are patient and gentle with anxious and rescue dogs, never pushing them past their limits.

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Last updated 2026-08-20