Most visits go smoothly, with reviewers praising Dr. Merriman's care and groomer Brian's work. However, two detailed recent grooming complaints describe dogs being shaved against explicit instructions, followed by unapologetic staff responses and management dismissal of customer concerns.
Recent shift: Two significant grooming complaints within a year (identical issue: dogs shaved against instructions, dismissive staff response) suggest either a systemic issue or recent personnel problem with specific groomers. Both customers noted the same manager (Jenny) and lack of ownership accountability.
Last verified 2026-07-20
As listed on Google.
As published by the business on its own website; not independently verified.
Peak City Puppy earns perfect five-star reviews across dog walking, pet sitting, and boarding. Clients consistently praise the staff's responsiveness, daily photo updates, and flexibility to adjust schedules on short notice. In-home care and the familiarity of consistent walkers and sitters give owners peace of mind.
Scott at DogDayAdventure tailors each outing to dogs' individual personalities and energy levels, with clients praising his training expertise and safety focus. Regular updates and photos, plus canine CPR and first aid certification, give owners confidence in his care.
Patients and their owners describe a practice where Dr. Catherine Smith and her team deliver careful, unhurried exams and genuinely attentive follow-up. Dogs and cats nervous about vet visits visibly relax when the staff greets them, and owners traveling from Sanford and Durham say they trust this office enough to board their pets there multiple times. The grooming service under Debbie earns consistent praise for technique and care. The main friction point is cost: pricing sits high for the market, and one recent review flagged aggressive insurance upselling that soured an otherwise positive visit. A few owners note the feel is corporate rather than intimate, though kindness and professionalism shine through regardless.
Last updated 2026-07-20