Pickup and drop-off service means the day care sends a van or car to your home or office, loads your dog (usually in a crate or a secured compartment), and shuttles them to the facility for the day, then reverses the trip in the evening. For anyone working long hours in RTP, downtown Raleigh, or along the Cary/Morrisville corridor, it cuts out the two extra trips a day that day care otherwise demands, and it's often the difference between using day care regularly or not at all.
Not every provider handles transport the same way, and the gaps matter. Ask how dogs are secured in the vehicle, whether the driver is the same staff member who works the floor (so they already know your dog's temperament), and how tight the pickup and drop-off windows are. A one-hour window is manageable; a three-hour window means your dog might sit in a van or a home lobby waiting. Also check service radius: some Cary operators only cover certain zip codes or neighborhoods, and fees can scale with distance. Ask what happens on days transport is delayed or cancelled due to weather or short staffing, since that's when policies get tested.
Our ranked guide to Cary's dog day care centers scores all 8 local options on factors including transport reliability, vehicle safety, staff-to-dog ratios, and facility cleanliness. Read how we weigh those factors on the methodology page before deciding who to call.