Durham, NC Dog Day Care Center Guide
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Dogtopia of Harrison Ave

Updated 2026-07-20 · 1,089 reviewed · 117 listed · Scored from 245 Google reviews · How we rank ›

4.9(245) 83 composite score See reviews on Google ✓ Google-verified Publishes prices
Daycare & BoardingTraining ProgramsPuppy ProgramsCage-Free / Open PlayLive Webcam AccessPickup & Drop-offGrooming ServicesDog WalkerVeterinarianPet Sitter
Dogtopia of Harrison Ave
Services
Daycare & Boarding, Training Programs, Puppy Programs
Reviews
245

What recent reviews say

Most visitors report genuinely kind staff and excellent grooming under Courtney, with dogs eager to return and owners appreciating webcam access. A significant minority document poor incident reporting, failure to manage medical needs they claimed to handle, and inconsistent front-desk service-raising serious concerns about transparency and preparedness.

Praised for
  • attentive, communicative staff
  • grooming standout (Courtney)
  • clean, safe facility
  • webcam access and creative events
Watch-outs
  • inconsistent communication about incidents
  • unprepared for medical care needs
  • understaffed front desk, inconsistent customer service
  • rooms felt small and dim
attentive-staffclean-facilityfriendly-staffwebcam-accesspoor-communicationdogs-happy-to-returnresponsive-communication
Best for: Dogs needing routine daycare with owners who want grooming and webcam peace of mind.
Think twice if: Medical or behavioral needs require confirmed, documented staff capacity before boarding; front-desk responsiveness may vary.

Strengths

  • Groomer Courtney earns strong, specific loyalty
  • webcam monitoring
  • creative events and festive snacks
  • high volume of five-star reviews

Worth knowing

  • Groomer Courtney offers creative services (nail painting, colored Mohawks) and has earned customers willing to drive 45 minutes for her
  • Staff communications with at least one customer were documented as inconsistent, defensive, and conflicting on incident details
  • One customer reported facility unprepared to deliver promised medical care, forcing last-minute pet pickup
  • One customer observed unattended front desk and inconsistent greeting/check-in order

What reviews say by service

Grooming Services
Groomer Courtney earns repeated, specific praise for creativity and skill; customers travel far for her care.
Daycare & Boarding
Most report safe, clean care and dogs thriving; one adopter documented conflicting incident reports and staff dismissiveness about overstimulation.
Live Webcam Access
Owners appreciate live access; reviewers mention watching dogs during day.
Cage-Free / Open Play
One customer reported playroom appeared small and dim; another noted staff acknowledged unusually busy playroom with no calmer alternatives available.

How it compares

  • Rated 4.9 against a 4.74 average across the 88 daycare & boarding businesses listed here.
  • Has more Google reviews than 82% of the businesses in this directory.

How we scored this

How We Rank
Star rating 93
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
233
4
3
3
2
2
1
1
6

Contact

Address
243 Grande Heights Dr, Cary, NC 27513

Last verified 2026-07-20

Opening hours

Monday
07:00-19:00
Tuesday
07:00-19:00
Wednesday
07:00-19:00
Thursday
07:00-19:00
Friday
07:00-19:00
Saturday
08:30-17:00
Sunday
10:00-17:00

As listed on Google.

From their website

Services listed
Dog daycareOvernight boardingLong-term boardingGroomingSpa servicesWebcam access
Published prices
Unlimited Weekly Special (new customers)
$120 for the week, $20 a day for daycare
Full Day daycare
$41
Half Day daycare
$30
Weekend Daycare (Saturday or Sunday)
$35

Credentials claimed:Heroes for Healthy Pets TM facility certification

As published by the business on its own website; not independently verified.

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Enquire about Dogtopia of Harrison Ave

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Common questions

What are daycare prices?
Full day is $41, half day $30, and new customers get unlimited daycare for $120 per week ($20/day rate). Weekend daycare (Saturday or Sunday) is $35.
Can I watch my dog during the day?
Yes, the facility offers live webcam access so owners can check in anytime.
Who is Courtney and what grooming services does she offer?
Courtney is the groomer at Dogtopia. According to reviews, she offers maintenance haircuts, creative styles (colored Mohawks, nail painting), and spa days. Reviewers mention customers drive far specifically for her work.

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Last updated 2026-07-20