Durham, NC Dog Day Care Center Guide
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Suite Paws Pet Resort & Spa Raleigh

Updated 2026-08-20 · 2,523 reviewed · 136 listed · Scored from 423 Google reviews · How we rank ›

4.5(423) 76 composite score See reviews on Google ✓ Google-verified
Grooming ServicesLive Webcam AccessPickup & Drop-offCage-Free / Open PlayPuppy ProgramsDaycare & BoardingDog WalkerPet Sitter
Suite Paws Pet Resort & Spa Raleigh
Services
Grooming Services, Live Webcam Access, Pickup & Drop-off
Reviews
423

What recent reviews say

Most reviewers praise staff warmth, eager returning dogs, and detailed reports, but serious complaints about health lapses and communication cast doubt on medical oversight. Unpaid webcam cameras feel essential for actual visibility into your dog's care, and boarding fees escalate quickly with extra charges for basics.

Recent shift: A severe medical neglect complaint from 8 months ago (dog vomited, not eating, had diarrhea, no real-time owner notification) contradicts the predominant five-star feedback. This incident raises questions about consistency in care oversight, especially for standard (non-camera-equipped) boarding suites.

Praised for
  • staff warmth and attentiveness
  • dogs eager to return
  • detailed visit reports and photos
  • smooth transition for nervous dogs
  • reliable long-term care
Watch-outs
  • medical neglect and poor communication about illness
  • inadequate cleanup after incidents
  • hidden fees for standard services
  • restricted pickup window
  • inconsistent staff knowledge
  • lack of transparency without paid webcam
friendly-staffattentive-staffdogs-happy-to-returnwebcam-accessoverpricedpoor-communicationlong-wait-checkin
Best for: Daycare clients who can observe cameras regularly and want detailed daily updates.
Think twice if: Boarding without a paid webcam suite; medical transparency issues and restrictive 4-5 PM pickup window flagged by recent clients.

Strengths

  • Staff build real relationships with returning dogs
  • Detailed post-visit reports and daily Facebook photos for daycare clients
  • Five-plus year client retention
  • Willing to feed dogs their own food to avoid stomach upset

Worth knowing

  • Post-visit report cards issued for daycare (not standard for boarding)
  • Daily photos shared on their Facebook page
  • Paid webcam suites available but standard boarding rooms lack report cards and real-time communication
  • Base boarding cost escalates with add-ons: photos, one-on-one play, pill administration
  • Restrictive 4-5 PM pickup window; late pickups charged as half day
  • Staff only notify owners after three missed meals
  • Five-year client retention documented

What reviews say by service

Daycare & Boarding
Long-term day clients love excited dogs and detailed reports; boarding clients report communication gaps and unpaid oversight.
Grooming Services
No review text on grooming quality.
Live Webcam Access
Paid camera access was critical to discovering illness; essential for accountability.
Puppy Programs
One review praised a puppy's first stay and report card; limited evidence.

How it compares

  • Rated 4.5 against a 4.72 average across the 53 grooming services businesses listed here.
  • Has more Google reviews than 95% of the businesses in this directory.

How we scored this

How We Rank
Star rating 68
Review volume 100
Review recency 100
Review sentiment 46
Profile completeness 100
Verification 30

Rating breakdown

5
316
4
56
3
13
2
8
1
30

Contact

Address
110 S Rogers Ln, Raleigh, NC 27610
Open in Google Maps

Last verified 2026-08-20

Opening hours

Monday
07:00-10:00, 12:00-13:00, 16:00-19:00
Tuesday
07:00-10:00, 12:00-13:00, 16:00-19:00
Wednesday
07:00-10:00, 12:00-13:00, 16:00-19:00
Thursday
07:00-10:00, 12:00-13:00, 16:00-19:00
Friday
07:00-10:00, 12:00-13:00, 16:00-19:00
Saturday
09:00-11:00, 15:00-16:00
Sunday
10:00-11:00, 16:00-17:00

As listed on Google.

From their website

Services listed
Doggie daycareDog boardingCat boardingDog groomingDog bathDe-sheddingNail trimsNail grinds

As published by the business on its own website; not independently verified.

Enquire about Suite Paws Pet Resort & Spa Raleigh

Your enquiry goes to the Durham, NC Dog Day Care Center Guide team, who will pass it to Suite Paws Pet Resort & Spa Raleigh. We only share your details with providers relevant to your request.

Common questions

Do you provide updates during my dog's stay?
Daycare clients receive detailed post-visit report cards and daily photos on Facebook. Boarding clients without a paid webcam suite do not get standard report cards or automatic health updates (owners are only notified after three missed meals).
What happens if I pick up late?
Pickup is restricted to 4-5 PM. Late pickups are charged as a half day.
Can I bring my dog's own food?
Yes, the staff recommend bringing your dog's regular food and treats to avoid stomach upset during boarding.

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Last updated 2026-08-20