Reviewers consistently receive photos and detailed notes from staff after each visit, which gives them peace of mind while traveling. Carers like Julia spend unhurried time with pets, earning trust with nervous animals and handling overnight stays, injections, and medication with attentiveness owners appreciate.
The owner Julie leads with prompt communication and a methodical onboarding process. Clients report pets greeting sitters happily at the door and remaining visibly content, suggesting genuine relationship-building rather than quick drop-in service.
As listed on Google.
As published by the business on its own website; not independently verified.
Most families report their dogs arrive excited and leave happily tired, with staff greeting them by name and responding quickly to concerns. Grooming prices draw praise, and the clean, friendly atmosphere keeps regulars returning, though a few note limited hours and one older complaint about injury and parasites.
Most dog owners report their pets arrive excited and leave exhausted and content, with staff who genuinely care for each dog. One serious injury incident combined with lack of transparency about what occurred and refusal to provide requested video evidence stands out as a major concern for prospective clients.
Care First earns trust through thorough exam work and unhurried vet time; multiple reviewers praise named doctors like Vani, Wages, Sherrod, and staff like Luis for genuine attention and problem-solving. One serious complaint alleges post-operative boarding protocol failures after TPLO surgery, with a dog released without proper harness support and mixed with other dogs against explicit instructions.
Last updated 2026-08-20