Pet Palace earns strong marks for boarding, daycare, and training. Jake the trainer stands out for his patience and detailed progress notes; dogs visibly enjoy returning. Staff handle emergencies well and dogs thrive in playgroups. However, recent complaints suggest occasional lapses: missed scheduled baths, overfeeding, and one account of a nail trim injury without apology. Overall a reliable choice if you're comfortable calling ahead to confirm care details.
As listed on Google.
As published by the business on its own website; not independently verified.
Owners consistently report their dogs arriving eager and leaving thrilled; Jason and Andressa operate a home-based service where dogs are treated as family members. Daily photos and flexible drop-off times earn trust from repeat customers across the Triangle area.
Nina runs a pet-sitting operation trusted by families for years. She sends daily notes, stays late when pets need comfort, and keeps clients informed by email or text.
Most visits go smoothly, with reviewers praising Dr. Merriman's care and groomer Brian's work. However, two detailed recent grooming complaints describe dogs being shaved against explicit instructions, followed by unapologetic staff responses and management dismissal of customer concerns.
Last updated 2026-07-20