Durham, NC Dog Day Care Center Guide
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Pack&Pride

Updated 2026-07-20 · 1,089 reviewed · 117 listed · Scored from 46 Google reviews · How we rank ›

4.9(46) 80 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet SitterGrooming ServicesDog Walker
Pack&Pride
Services
Pet Sitter, Grooming Services, Dog Walker
Reviews
46

What recent reviews say

Pack & Pride earns trust through fast response times, daily photo updates, and staff who remember individual pet instructions. Owner Alex adjusts schedules in emergencies and replaces underperforming staff when complaints arise. Most dog walkers and sitters build genuine rapport; mobile grooming works well for nervous dogs. One groomer (Jason) has caused quality and behavioral concerns, though the owner's accountability helped recover the relationship.

Praised for
  • responsive communication and owner availability
  • photo updates and pet status details after visits
  • skilled individual staff (Gary, Dalysse, Victoria, Kimberly, Hadley, Rachel, Melissa)
  • convenient mobile service
  • fair pricing for the service level
Watch-outs
  • groomer Jason's aggressive behavior and poor communication with owners
  • inconsistent grooming quality for certain breeds (Pomeranians)
  • rushed haircuts with choppy, uneven results
responsive-communicationattentive-stafffriendly-staffflexible-schedulingconvenient-hoursgood-value
Best for: Pet owners wanting daily updates and staff continuity during absences or work trips.
Think twice if: Grooming quality varies by staff member; request Rachel or Melissa if available, and interview the assigned groomer first.

Strengths

  • photo and text updates sent after every visit
  • flexible scheduling and same-day adjustments
  • mobile grooming and sitting in client homes
  • staff introduction and meet-and-greet before assignments

Worth knowing

  • Owner Alex (responsive to complaints, arranges staff replacements)
  • Sitters: Victoria, Kimberly, Hadley, Melissa; walkers: Gary, Dalysse; groomers: Jason, Rachel, Melissa
  • Photo sent after each visit with pet status details
  • Meet-and-greet required before new staff member assignment
  • 20 years in business; National Association of Pet Sitters member; fully insured

What reviews say by service

Pet Sitter
Praised for daily photos, flexibility, emergency responsiveness, and staff attentiveness to pet routines.
Dog Walker
Walkers provide post-walk photos and texts; some reinforce training (loose-leash walking); staff build strong rapport with anxious dogs.
Grooming Services
Mobile grooming convenient for nervous or senior dogs; quality depends on groomer; one groomer's poor technique and unprofessional behavior led to owner intervention and staff change.

How it compares

  • Rated 4.9 against a 4.77 average across the 84 pet sitter businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

How we scored this

How We Rank
Star rating 90
Review volume 73
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 30

Rating breakdown

5
45
4
0
3
0
2
0
1
1

Contact

Last verified 2026-07-20

Opening hours

Monday
07:00-22:00
Tuesday
07:00-22:00
Wednesday
07:00-22:00
Thursday
07:00-22:00
Friday
07:00-22:00
Saturday
07:00-22:00
Sunday
07:00-22:00

As listed on Google.

From their website

Services listed
Pet sittingDog walkingMobile groomingVacation pet sittingLive-in sittingOvernight sittingDog walksTraining walks
Published prices
Vacation pet sitting (15 minute visit, cat/rodent only)
$20
Vacation pet sitting (30 minute visit)
$25
Vacation pet sitting (60 minute visit)
$35
Vacation pet sitting (overnight)
$80
Vacation pet sitting (live-in)
$120
Dog walk (15 minute, M-F only)
$20

Credentials claimed:National Association of Pet Sitters member, Raleigh Chamber member, Fully insured

Operating:20 years

As published by the business on its own website; not independently verified.

Find more in this area

Research Triangle Park Area

Enquire about Pack&Pride

Your enquiry goes to the Durham, NC Dog Day Care Center Guide team, who will pass it to Pack&Pride. We only share your details with providers relevant to your request.

Common questions

Do you send photos after visits?
Yes, a photo and status update are sent after each pet sitting or dog walking visit.
What areas do you serve?
Raleigh, Durham, Cary, Apex, Wake Forest, Morrisville, Garner, and Holly Springs.
Do you offer overnight and live-in pet sitting?
Yes, overnight sitting is $80 per night; live-in sitting is $120 per night.

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Last updated 2026-07-20