Durham, NC Dog Day Care Center Guide
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Pack&Pride

Updated 2026-09-20 · 2,624 reviewed · 133 listed · Scored from 46 Google reviews · How we rank ›

4.9(46) 80 composite score See reviews on Google ✓ Google-verified Publishes prices
Pet SitterGrooming ServicesDog WalkerTraining ProgramsPickup & Drop-off
Pack&Pride
Services
Pet Sitter, Grooming Services, Dog Walker
Reviews
46
Ranking
#20 in Pet Sitter
Best for
families and working professionals needing flexible weekday walks and pet sitting with daily photo updates

Core details are sourced from this business's Google Business Profile (checked 2026-09-20). Website-sourced details were fetched 2026-09-20.

What recent reviews say

Clients consistently praise Pack&Pride for responsive communication, daily photo updates after visits, and staff who remember detailed instructions like paw-wiping or crate preferences. Owner Alex handles scheduling flexibly, even adjusting last-minute during emergencies. Mobile grooming and pet sitting services are popular, though some customers have reported poor results and unprofessional groomer behavior, particularly with breed-specific cuts.

Praised for
  • responsive communication and daily photo updates
  • flexible scheduling and last-minute adjustments
  • staff attentiveness to pet needs and owner instructions
  • convenient mobile services
  • professional meet-and-greets before first visits
Watch-outs
  • inconsistent mobile grooming quality with some groomers
  • unprofessional groomer behavior on occasion
  • poor breed-specific grooming knowledge (Pomeranian cuts cited)
responsive-communicationattentive-staffflexible-schedulingdogs-happy-to-returnfriendly-staffconvenient-hours
Best for: families and working professionals needing flexible weekday walks and pet sitting with daily photo updates
Think twice if: mobile grooming quality varies; some customers report poor breed-specific cuts and unprofessional groomer interactions

Where this business shines

  • photo updates and detailed notes after every visit
  • owner flexibility with scheduling and last-minute changes
  • staff meet-and-greets to assess pet compatibility
  • mobile grooming and sitting in customer's home

Worth knowing

  • Named staff praised include: Alex (owner), Victoria, Kimberly, Hadley (sitters), Gary and Dalysse (walkers), Jason and Rachel (groomers)
  • Staff document walk details like which dog pooped and reinforce leash-walking habits
  • Owner arranges meet-and-greets before unfamiliar staff visit
  • Post-walk/visit text and photo are standard
  • Over 20 years operating history claimed
  • Member of National Association of Pet Sitters and Raleigh Chamber; named by IndyWeek five consecutive years as top pet sitter/walker/groomer in Triangle

What reviews say by service

Pet Sitter
Customers praise daily photo updates, flexible last-minute scheduling, and staff attentiveness to care instructions during absences.
Dog Walker
Walkers are remembered positively for reliability and post-walk photos; some walkers noted for helping reinforce good leash habits.
Grooming Services
Mobile grooming convenience praised by many, but inconsistent results reported; some groomers deliver excellent breed-specific cuts, others produce patchy or rushed work.
Training Programs
Training walks mentioned as staff service to reinforce leash-walking habits and help with reactive or anxious dogs.
Pickup & Drop-off
Pet taxi concierge service listed on website; no detailed review evidence.

How it compares

  • Rated 4.9 against a 4.75 average across the 96 pet sitter businesses listed here.
  • Has more Google reviews than 42% of the businesses in this directory.

What earned this score?

How We Rank
Star rating 90
Review volume 73
Review recency 100
Review sentiment 67
Profile completeness 75
Verification 30

Rating breakdown

5
45
4
0
3
0
2
0
1
1

Contact

Last verified 2026-09-20

Opening hours

Monday
07:00-22:00
Tuesday
07:00-22:00
Wednesday
07:00-22:00
Thursday
07:00-22:00
Friday
07:00-22:00
Saturday
07:00-22:00
Sunday
07:00-22:00

As listed on Google.

From their website

Services listed
Pet SittingDog WalkingMobile GroomingVacation Pet SittingLive-in SittingOvernight SittingTraining WalksConcierge Service
Published prices
Pet Sitting 15 minute visit (cat/rodent only)
$20
Pet Sitting 30 minute visit
$25
Pet Sitting 60 minute visit
$35
Pet Sitting Overnight sitting
$80
Pet Sitting Live-in sitting
$120
Dog Walking 15 minute walk (M-F only)
$20

Credentials claimed:Member of the National Association of Pet Sitters, Member of the Raleigh Chamber, Fully Insured, Named by IndyWeek as one of the Triangle's best pet sitter, dog walker, or dog groomer for five consecutive years

Operating:more than 20 years

As published by the business on its own website; not independently verified.

Enquire about Pack&Pride

Your enquiry goes to the Durham, NC Dog Day Care Center Guide team, who will pass it to Pack&Pride. We only share your details with providers relevant to your request.

Common questions

Do you send photos during pet sitting and dog walks?
Yes. Reviewers consistently report receiving photos and a text update after every visit.
Can you accommodate last-minute schedule changes?
Owner Alex is noted for adjusting visits even during emergencies. Contact them directly about your needs.
What areas do you serve?
Their website lists Raleigh, Durham, Cary, Apex, Wake Forest, Morrisville, Garner, and Holly Springs.

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Dog Diggity's daycare draws consistent praise: dogs come home tired and happy, and owners value drop-in convenience and the staff's warmth. Long-term customers report loyal relationships after switching from other platforms. However, boarding experiences reveal serious concerns. Multiple reviewers report dogs returning with gastrointestinal distress after overnight stays. One older dog was injured during post-bath care, left unattended in a crate long enough to wound her nose; staff offered only record-keeping as remedy. Another review flagged 11-hour overnight confinement and incidents suggesting animals have accidents in kennels. Billing has also misfired (full-day charges for partial hours). Daycare appears solid; boarding carries real risk.

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Last updated 2026-09-20