Harmony Animal Hospital, Pet Resort & Spa
Reviewers consistently experience attentive veterinary care across specialties: routine exams, physical therapy, geriatric support, and dental work. Named vets including Dr. Molly, Dr. Dave, Dr. Jodi, Dr. Jazlyn, and Dr. Charles earn repeated praise for listening, knowing their animals by name, and explaining treatment options clearly. Staff follow up after visits. Daycare and boarding customers report their dogs arrive eagerly and play happily with other dogs. Two serious complaints surface. One reviewer's cat nearly became trapped in the ceiling during boarding, managed by an inexperienced teenage employee; follow-up with an adult manager was ignored. A second reports a $200+ unauthorized charge months after their dog passed away, with no communication or explanation. Both issues point to gaps in experienced supervision and billing oversight that contradict the otherwise strong patient experience.
