Durham, NC Dog Day Care Center Guide
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Harmony Animal Hospital, Pet Resort & Spa

Updated 2026-07-20 · 1,089 reviewed · 117 listed · Scored from 502 Google reviews · How we rank ›

4.7(502) 85 composite score See reviews on Google ✓ Google-verified
Daycare & BoardingGrooming ServicesTraining ProgramsPuppy ProgramsCage-Free / Open PlayPickup & Drop-offVeterinarianDog WalkerPet Sitter
Harmony Animal Hospital, Pet Resort & Spa
Services
Daycare & Boarding, Grooming Services, Training Programs
Reviews
502

What recent reviews say

Reviewers consistently experience attentive veterinary care across specialties: routine exams, physical therapy, geriatric support, and dental work. Named vets including Dr. Molly, Dr. Dave, Dr. Jodi, Dr. Jazlyn, and Dr. Charles earn repeated praise for listening, knowing their animals by name, and explaining treatment options clearly. Staff follow up after visits. Daycare and boarding customers report their dogs arrive eagerly and play happily with other dogs.

Two serious complaints surface. One reviewer's cat nearly became trapped in the ceiling during boarding, managed by an inexperienced teenage employee; follow-up with an adult manager was ignored. A second reports a $200+ unauthorized charge months after their dog passed away, with no communication or explanation. Both issues point to gaps in experienced supervision and billing oversight that contradict the otherwise strong patient experience.

Praised for
  • attentive veterinarians and staff
  • thorough, compassionate care
  • professional, efficient service
  • dogs and cats happy to return
Watch-outs
  • inexperienced staff handling during boarding
  • billing disputes and lack of follow-up
  • unclear communication on service agreements
attentive-stafffriendly-staffresponsive-communicationdogs-happy-to-returnclean-facility
Best for: Owners of senior dogs, cats with special medical needs, and pets needing ongoing specialized care.
Think twice if: Boarding or daycare: inexperienced staff handling and poor follow-up on incidents reported; clarify incident protocols before boarding.

Strengths

  • Multiple named vets with long-standing client relationships
  • Specialties include physical therapy and geriatric care
  • Daily report cards after visits
  • Dogs and cats visibly eager to return

Worth knowing

  • Named veterinarians: Dr. Molly, Dr. Dave, Dr. Jodi, Dr. Jazlyn, Dr. Charles, Dr. Archambeault
  • Physical therapy and rehabilitation evaluations offered
  • Report cards provided after each visit
  • Staff follow up by phone after appointments
  • Boarding and daycare available; pets board in condos
  • One reviewer reports cat nearly trapped in ceiling during boarding by teenage employee; manager did not return call

What reviews say by service

Veterinarian
Praised for thorough exams, specialized care (physical therapy, geriatric support), clear communication, and follow-up calls.
Daycare & Boarding
Dogs consistently eager to return; cats accommodated for allergies and special needs. Boarding incident: cat trapped in ceiling by inexperienced staff.
Grooming Services
Referenced as available through Pet Resort & Spa; no specific review feedback.

How it compares

  • Rated 4.7 against a 4.74 average across the 88 daycare & boarding businesses listed here.
  • Has more Google reviews than 98% of the businesses in this directory.

How we scored this

How We Rank
Star rating 80
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
459
4
10
3
3
2
3
1
27

Contact

Address
2401 Reliance Ave, Apex, NC 27539

Last verified 2026-07-20

Opening hours

Monday
07:30-18:00
Tuesday
07:30-18:00
Wednesday
07:30-18:00
Thursday
07:30-18:00
Friday
07:30-18:00
Saturday
08:00-12:30
Sunday
Closed

As listed on Google.

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Common questions

Will my pet get one-on-one attention during boarding?
The facility uses condos for boarding. One incident involved an inexperienced teenage employee; consider asking about supervision during your stay.
Can my cat with special medical needs be boarded safely?
Yes, one reviewer reports their cat with severe allergies and epilepsy had all accommodations exceeded during boarding, with staff following special instructions.
Do you get updates after vet visits?
Yes, staff provide a report card after check-ups summarizing the exam and next steps.

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Last updated 2026-07-20