Staff remember customers, listen carefully to pet needs, and spend time finding the right fit for harnesses, diets, and toys. A specialty pet store with strong customer service, though self-service dog wash has reported safety issues with equipment placement.
Based on limited recent reviews, so treat this as low-confidence.
Last verified 2026-07-20
As listed on Google.
Operating:2007
As published by the business on its own website; not independently verified.
All 18 recent reviews award five stars. Owners consistently report dramatic behavioral shifts in dogs with reactivity, aggression, or high energy after Juan and Samantha's four-week board-and-train program. The program teaches owners to maintain results at home, and families emphasize that their dogs remain themselves but gain focus, recall reliability, and calm partnership.
Long-term clients return year after year, praising staff attentiveness and the daily photo updates. The business matches dogs into play groups by energy level and temperament, earning trust from owners with difficult, anxious, or high-energy dogs who thrive here.
Kaitlyn and her team earn trust fast, even from owners who guard their pets closely. Every review cites daily photos, quick responses, and calm assurance that dogs and cats are genuinely loved. They manage medical needs, last-minute changes, and overnight stays with equal composure. Staff members including Alexandria work alongside Kaitlyn; owners report consistent detail in updates and clear bonding with their animals. The business claims bonded and insured standing. Owners repeatedly mention leaving home worry-free, something they did not expect to feel.
Last updated 2026-07-20