Durham, NC Dog Day Care Center Guide
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Pet Paradise Cary

Updated 2026-08-20 · 2,523 reviewed · 136 listed · Scored from 290 Google reviews · How we rank ›

4.1(290) 75 composite score See reviews on Google ✓ Google-verified
Daycare & BoardingGrooming ServicesLive Webcam AccessTraining ProgramsPickup & Drop-offCage-Free / Open PlayPet SitterVeterinarianDog WalkerPuppy Programs
Pet Paradise Cary
Services
Daycare & Boarding, Grooming Services, Live Webcam Access
Reviews
290

What recent reviews say

Most dogs leave happy and exhausted after day camp or boarding, with staff sending photos and updates throughout. Reviewers praise the live webcams, friendly workers, and clean spaces. One recent visit reported a rude check-in clerk, a missed photo promise, and a dog returning with snout abrasions, though this stands apart from the consistent five-star praise.

Recent shift: One recent negative review (3 stars, 2 weeks ago) stands in sharp contrast to the overwhelming five-star pattern, citing poor front-desk service, injury, and communication lapses. This suggests inconsistency in staff or processes.

Praised for
  • friendly, attentive staff
  • dogs return happy and tired
  • live camera access and daily updates
  • clean facility
  • personalized care options
Watch-outs
  • rude or overwhelmed front desk
  • injuries observed on pickup
  • report card errors and inconsistency
  • communication failures on promised updates
attentive-staffclean-facilitydogs-happy-to-returnwebcam-accessresponsive-communicationfriendly-staffinjury-incidentspoor-communication
Best for: Dogs that socialize well and owners who value real-time updates and webcam monitoring.
Think twice if: Front desk service can be uneven; one recent visitor reported a rude clerk, missed communication, and injury on pickup. Verify policies before your first visit.

Strengths

  • Live webcam access during stays
  • Daily photo updates and report cards
  • VIP suite with individualized playtime
  • Consistently clean facility

Worth knowing

  • VIP suite with individualized playtime offered
  • Staff make personal calls with updates on first two days of boarding
  • Live camera monitoring of play spaces; cleaning observed throughout day
  • Report cards provided per dog per stay
  • Television available in rooms
  • Pool available for day camp

What reviews say by service

Daycare & Boarding
Dogs consistently return tired and happy; staff attentive on calls and updates during stays.
Live Webcam Access
Reviewers highlight live camera access as valuable peace-of-mind feature during boarding.
Grooming Services
No detailed feedback on grooming service in available reviews.
Training Programs
No detailed feedback on training service in available reviews.
Pickup & Drop-off
No detailed feedback on pickup/drop-off in available reviews.
Cage-Free / Open Play
Dogs enjoy pool and play spaces; VIP suite available for selective dogs.

How it compares

  • Rated 4.1 against a 4.73 average across the 111 daycare & boarding businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Rank
Star rating 43
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
201
4
15
3
12
2
15
1
47

Contact

Address
8795 Holly Springs Rd, Apex, NC 27539

Last verified 2026-08-20

Opening hours

Monday
06:30-19:00
Tuesday
06:30-19:00
Wednesday
06:30-19:00
Thursday
06:30-19:00
Friday
06:30-19:00
Saturday
09:00-17:00
Sunday
09:00-17:00

As listed on Google.

From their website

Services listed
Dog BoardingCat BoardingDay CampGroomingDog TrainingVeterinary Care

As published by the business on its own website; not independently verified.

Enquire about Pet Paradise Cary

Your enquiry goes to the Durham, NC Dog Day Care Center Guide team, who will pass it to Pet Paradise Cary. We only share your details with providers relevant to your request.

Common questions

Can I watch my dog during the day?
Yes. Reviewers mention live webcams that let you check in on your dog during boarding and day camp. You can also see staff cleaning play spaces throughout the day.
What happens if my dog doesn't get along with others?
They offer a VIP suite with individualized playtime for dogs that are selective around other animals.
Will I get updates about my dog?
Yes. Staff call and provide personal updates on the first two days of a first-time boarding stay. They also send photos and a report card for each dog per stay.

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Last updated 2026-08-20