Durham, NC Dog Day Care Center Guide
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Peak City Puppy

Updated 2026-08-20 · 2,523 reviewed · 136 listed · Scored from 428 Google reviews · How we rank ›

4.9(428) 89 composite score See reviews on Google ✓ Google-verified
Daycare & BoardingGrooming ServicesLive Webcam AccessTraining ProgramsPickup & Drop-offCage-Free / Open PlayPet SitterVeterinarianDog WalkerPuppy Programs
Peak City Puppy
Services
Daycare & Boarding, Grooming Services, Live Webcam Access
Reviews
428
Compare: K9 Resorts Luxury Pet Hotel Apex vs Peak City Puppy: which fits pet sitting needs?Peak City Puppy vs Great Dog Days: which fits your dog walker search?

What recent reviews say

Reviewers consistently report feeling at ease leaving their dogs in Peak City Puppy's care, particularly praising named sitters like Jenny, Rebecca, Jen, Celeste, Rachel, Michele, Audrey, and Elizabeth for their attentiveness and genuine affection toward the dogs. The business stands out for sending photos and visit updates after each appointment, flexible scheduling that accommodates medical emergencies and changing needs, and responsive communication through their app.

Service experience varies by care type: pet sitting in sitters' homes, in-home pet sitting, and dog walking all draw strong praise for consistency and care quality. The main friction point is billing practices, where a small number of reviewers reported unexpected charges and disputes over a no-refund policy; one also flagged concern about the scope and reliability of services not matching promises.

Praised for
  • attentive sitter and walker behavior and communication
  • frequent photo and visit note updates
  • peace of mind from dependable, caring staff
  • flexible scheduling and responsiveness
  • treats dogs like family members
Watch-outs
  • billing issues and no refund policy
  • scope of care unclear or misrepresented
  • dogs left for extended periods without visits
attentive-staffresponsive-communicationflexible-schedulingfriendly-staffdogs-happy-to-returngood-value
Best for: Owners seeking in-home or sitter-home pet care with regular photo updates and flexible scheduling.
Think twice if: Confirm billing terms and refund policy upfront to avoid disputes over charges for services cancelled or not delivered.

Strengths

  • Established 16-year track record
  • personalized photo and visit updates after each appointment
  • in-home and sitter-home boarding options as alternative to kennels
  • consistent named sitters build relationships with dogs and owners

Worth knowing

  • Named sitters include Jenny, Rebecca, Jen, Celeste, Rachel, Michele, Audrey, Elizabeth, Jia, Heather, Beth, and Miranda
  • app-based scheduling and communication
  • offer pre-visit meet and greets to familiarize sitter with dog and home
  • send photos and visit notes after each appointment
  • business operating since 2008
  • example service: overnight boarding in sitter's home with daily photo/note updates

What reviews say by service

Pet Sitter
In-home pet sitting praised for attentive care, daily photo updates, and sitters treating dogs as family members.
Dog Walker
Dog walking services noted for reliable, caring walkers with good communication and photo documentation per visit.
Daycare & Boarding
Overnight boarding in sitter's homes viewed as more comfortable alternative to kennels, with consistent communication and genuine care.
Pickup & Drop-off
Willingness to meet clients halfway for drop-off and flexible scheduling accommodates urgency and travel changes.

How it compares

  • Rated 4.9 against a 4.73 average across the 111 daycare & boarding businesses listed here.
  • Has more Google reviews than 96% of the businesses in this directory.

How we scored this

How We Rank
Star rating 93
Review volume 100
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
416
4
1
3
0
2
1
1
10

Contact

Address
501 W Williams St #2135, Apex, NC 27502
Open in Google Maps

Last verified 2026-08-20

Opening hours

Monday
07:00-22:00
Tuesday
07:00-22:00
Wednesday
07:00-22:00
Thursday
07:00-22:00
Friday
07:00-22:00
Saturday
07:00-22:00
Sunday
07:00-22:00

As listed on Google.

From their website

Services listed
Professional Dog WalkingNew Puppy ServicesPet SittingCat SittingOvernight BoardingBed and Breakfast Pet SittingBoarding in Sitter's HomeOvernight Pet Sitting

Operating:since 2008

As published by the business on its own website; not independently verified.

Enquire about Peak City Puppy

Your enquiry goes to the Durham, NC Dog Day Care Center Guide team, who will pass it to Peak City Puppy. We only share your details with providers relevant to your request.

Common questions

Do they send updates while my dog is with them?
Yes. Reviewers consistently report receiving photos and visit notes after each appointment, and many mention receiving multiple updates during overnight stays or longer visits.
Can they accommodate last-minute bookings?
Often. Several reviewers noted Peak City Puppy responded quickly to emergency requests and last-minute scheduling needs, though availability depends on the specific date.
What is their cancellation and refund policy?
One reviewer reported a no refund policy and disputed charges for cancelled services. Contact them directly to confirm cancellation terms before booking.

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Last updated 2026-08-20