Most dogs leave groomed beautifully and owners praise the staff's patience with fearful pets and willingness to turn around matted coats. But a smaller group report serious incidents: grooming nicks that bled, a boarded dog left dehydrated and terrified, and frustration when concerns were dismissed rather than addressed. The business takes same-day bookings and stays late for pickups, though communication about policy changes (like dropping cat grooming for new customers) appears inconsistent.
Recent shift: No clear recent shift. Positive reviews of grooming and boarding appear throughout the timeline; injury and neglect complaints appear sporadically. A one-star management complaint from 6 months ago (cat service dropped, unclear communication) suggests internal service standard changes.
As listed on Google.
As published by the business on its own website; not independently verified.
Sup Dogs is a casual hot dog and burger spot in Chapel Hill known for creative items, fair prices, and usually attentive service. Food quality and server attention swing noticeably between visits; standout dishes include the Sup Dog with chili and fried pickles, but some find the core hot dogs underwhelming.
Clients consistently report that their pets are well cared for and happy to return, with staff who form genuine bonds and handle the details that matter. Walk and Wag excels at flexibility, sends daily updates with photos, accommodates urgent bookings, and manages complex needs like medications-though one potential client was turned away for requesting standard proof of insurance.
Kate's Critter Care delivers in-home pet sitting and dog walking in Chapel Hill, Carrboro, and South Durham with a team that earns trust through consistency and communication. Owners report caregivers who know their pets individually, send daily updates, and respond to last-minute needs, with staff like Mariana, Beth, and Rosemary earning special mention.
Last updated 2026-08-20