Durham, NC Dog Day Care Center Guide
Menu

Hearth and Hounds, LLC

Updated 2026-07-20 · 1,089 reviewed · 117 listed · Scored from 23 Google reviews · How we rank ›

5.0(23) 79 low data composite score See reviews on Google ✓ Google-verified Publishes prices
Puppy ProgramsTraining ProgramsDog Walker
Hearth and Hounds, LLC
Services
Puppy Programs, Training Programs, Dog Walker
Reviews
23

What recent reviews say

All 20 reviews give five stars. Clients consistently praise Susan's expertise in addressing behavioral issues, her patience, and her ability to teach owners how to train their own dogs. Follow-up emails, videos, and personalized guidance across sessions are a standout; multiple reviewers note remarkable progress in a handful of sessions.

Based on limited recent reviews, so treat this as low-confidence.

Praised for
  • personalized approach tailored to each dog
  • detailed follow-up materials and responsiveness
  • patient, positive, non-judgmental style
  • skilled at behavior change with difficult dogs
  • home-based training feels natural and effective
attentive-stafffriendly-staffresponsive-communicationdogs-happy-to-return
Best for: First-time dog owners and owners of anxious or reactive dogs seeking one-on-one guidance.

Strengths

  • in-home training eliminates stress of new environment
  • comprehensive follow-up: detailed emails, videos, and ongoing support
  • trains the owner as much as the dog
  • addresses breed-specific and complex behavioral issues

Worth knowing

  • Trainer named Susan (Susan Spinks)
  • Private training first session: $90/hour
  • Canine Good Citizen program available
  • In-home sessions with detailed follow-up emails and videos
  • Studied with Pat Miller (positive reinforcement authority)
  • Responds to inquiries within hours

How it compares

  • Rated 5 against a 4.79 average across the 72 training programs businesses listed here.
  • Has more Google reviews than 31% of the businesses in this directory.

How we scored this

How We Rank
Star rating 92
Review volume 60
Review recency 94
Review sentiment 65
Profile completeness 100
Verification 30

Rating breakdown

5
23
4
0
3
0
2
0
1
0

Contact

Address
317 Avalon Ct, Chapel Hill, NC 27514

Last verified 2026-07-20

Opening hours

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
09:00-17:00
Sunday
09:00-17:00

As listed on Google.

From their website

Services listed
Private training: basic obedience, loose leash walking, recall, crate trainingCanine Good Citizen designation programTeacher for hire: five week class at your location
Published prices
Private training first session
$90/hour
Canine Good Citizen package (6 sessions)
$575
Teacher for hire five week class (two students)
$50/per class
Teacher for hire five week class (three students)
$33/per class
Teacher for hire five week class (four students)
$25/per class

As published by the business on its own website; not independently verified.

Find more in this area

Enquire about Hearth and Hounds, LLC

Your enquiry goes to the Durham, NC Dog Day Care Center Guide team, who will pass it to Hearth and Hounds, LLC. We only share your details with providers relevant to your request.

Common questions

Do you train in my home?
Yes, Susan comes to your home for private training sessions. Their website states they serve Chapel Hill and immediate surroundings.
What is your first session cost?
Private training first session is $90/hour according to their website.
Do you offer group classes?
Yes, they teach five-week classes at client locations for $25 to $50 per class depending on group size.

Similar dog day care centers nearby

Cheery Dogs, Llc
48 low data

Cheery Dogs, Llc

5.0(2)✓ Google-verified

Not enough recent reviews yet to synthesise a reliable sentiment read for this business.

Daycare & BoardingTraining ProgramsPuppy Programs
Noah's Ark Kennel & Cattery
82

Noah's Ark Kennel & Cattery

4.8(84)✓ Google-verifiedPublishes prices

Noah's Ark has earned strong trust from most owners over 27 years, with staff who know individual pets well and handle birds, rabbits, and exotics that few local facilities accept. Staff members like Christina and Lynn are named repeatedly for genuine care. A handful of owners report communication gaps (missed photo updates, unanswered phone calls) and one serious issue: a dog picked up with an unreported facial cut after five days, plus unpaid nail clipping and no follow-up on a blanket left for cleaning.

Daycare & BoardingGrooming ServicesTraining Programs
Chapel Hill Doggy Daycare
53 low data

Chapel Hill Doggy Daycare

5.0(4)✓ Google-verified

All four reviews are five-star, with owners praising Brian's care and the open play setup. A recent puppy owner highlights daily photo updates, escape-artist accommodations, and a spacious indoor-outdoor layout that kept their mini schnauzer engaged enough to sleep the drive home.

Daycare & BoardingGrooming ServicesTraining Programs

Own this business? Get featured

Own or market a business here? Ask about featured placement and advertising on this directory. Your message goes straight to the directory team.

Last updated 2026-07-20