Durham, NC Dog Day Care Center Guide
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Groomingdales

Updated 2026-08-20 · 2,523 reviewed · 136 listed · Scored from 310 Google reviews · How we rank ›

4.6(310) 80 composite score See reviews on Google ✓ Google-verified
Daycare & BoardingGrooming ServicesPet SitterDog Walker
Groomingdales
Services
Daycare & Boarding, Grooming Services, Pet Sitter
Reviews
310

What recent reviews say

Most customers report consistently good grooming work and staff who treat dogs like their own, with dogs eager to return. A significant minority praise the experience over years of visits. However, two recent reviews document serious issues: one grooming that drastically missed style requests without consultation, and another resulting in bleeding wounds, hot spots, and urgent vet care traced to harsh products.

Recent shift: One severe injury report (1 star, ~10 months ago) and one style miscommunication (2 star, 1 month ago) stand out against otherwise consistently positive long-term reviews, but both are recent enough to warrant attention.

Praised for
  • groomer expertise and consistency
  • attentive named staff (Kathy, V, Darien, Juan)
  • calm, relaxed dogs during visits
  • friendly, patient front staff
  • responsive communication
Watch-outs
  • miscommunication on cut style expectations
  • severe skin injuries and cheap products (isolated incident)
  • lack of pre-groom consultation on drastic changes
friendly-staffattentive-staffclean-facilitydogs-happy-to-return
Best for: dogs with grooming anxiety or owners seeking familiar groomers; multi-pet households needing regular daycare.
Think twice if: communication about cut style before work begins is not always guaranteed; one recent report of injury from harsh products warrants direct inquiry about protocols.

Strengths

  • experienced groomers with strong customer loyalty
  • named staff who develop relationships with regular dogs
  • patient approach to anxious or young dogs

Worth knowing

  • Named groomers with loyal followings: Kathy, V, Darien, Juan
  • Grooming starts as early as 12 weeks old with prep visits
  • Daycare offered alongside grooming
  • One urgent-care incident traced to harsh/cheap product use; another involved miscommunication on Labradoodle cut depth

What reviews say by service

Grooming Services
Consistently praised for technique and dog temperament, but two recent reviews flag style miscommunication and product-related injury.
Daycare & Boarding
Users report dogs calm and happy in daycare; some bring same dog for grooming and daycare repeatedly.
Pet Sitter
No review text explicitly mentions pet-sitting.
Dog Walker
No review text explicitly mentions dog-walking.

How it compares

  • Rated 4.6 against a 4.72 average across the 53 grooming services businesses listed here.
  • Has more Google reviews than 84% of the businesses in this directory.

How we scored this

How We Rank
Star rating 74
Review volume 100
Review recency 100
Review sentiment 53
Profile completeness 100
Verification 30

Rating breakdown

5
273
4
6
3
3
2
8
1
20

Contact

Address
536 E Williams St, Apex, NC 27502
Open in Google Maps

Last verified 2026-08-20

Opening hours

Monday
08:00-19:00
Tuesday
08:00-19:00
Wednesday
08:00-19:00
Thursday
08:00-19:00
Friday
08:00-19:00
Saturday
08:00-19:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Pet GroomingDog DaycareNutritional CounselingDog SuppliesCat SuppliesPet StoreDog Bakery

As published by the business on its own website; not independently verified.

Enquire about Groomingdales

Your enquiry goes to the Durham, NC Dog Day Care Center Guide team, who will pass it to Groomingdales. We only share your details with providers relevant to your request.

Common questions

Can Groomingdales groom puppies?
Yes. One reviewer brought a 12-week-old for a prep visit and grooming consultation; another's 3-month-old received a bath, brush, nail trim, and sanitary trim. Front staff answer questions and staff are described as kind and attentive to new owner concerns.
Do the groomers communicate about style before starting?
One recent review notes a groomer did not consult before making a drastic cut change that the owner had specifically requested be minimal. A prior good experience with the same groomer is mentioned. Consider requesting a detailed pre-groom conversation.
How long do dogs typically stay for grooming?
Not specified in reviews or website information provided.

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Last updated 2026-08-20