Most visitors report happy, engaged dogs and attentive staff, but multiple reviews document serious injury incidents with inadequate explanations and limited transparency. Two detailed accounts describe repeated facial cuts, scratches, and bite wounds over weeks of daycare, with owners noting that staff feedback contradicted observed webcam footage and that concerns were dismissed rather than investigated. The business offers comprehensive services including grooming and overnight boarding, but safety practices during high-volume play periods appear inconsistent.
Recent shift: Two detailed injury incidents posted 2 months ago represent a significant sentiment shift from consistently positive reviews; no recent follow-up or damage control visible in subsequent reviews.
As listed on Google.
As published by the business on its own website; not independently verified.
Jeff Millman delivers one-on-one training rooted in positive reinforcement, with reviewers consistently reporting rapid progress on leash reactivity, anxiety, and aggression. His hallmark is teaching owners how to work with their dogs between sessions, using his own dog Storm to help dogs learn socialization, and explaining the psychology behind each approach.
Daytime play is popular with dogs and staff win regular praise for friendliness, but boarding consistently troubles reviewers. Multiple owners report dogs returning with digestive issues or injuries, and one found her senior dog left unattended after a bath and injured. Charging disputes and the practice of leaving animals alone for up to 11 hours overnight fuel frustration, though families using daycare only tend to stay loyal.
Dogs arrive eager and leave exhausted in the best way-staff greet them by name, keep owners updated with photos, and handle anxious dogs with genuine patience. Pricing is fair for the area and most dogs make friends fast. Recent ownership transition has brought inconsistency in communication and staff knowledge; one reviewer expressed serious concerns about facility conditions and staff behavior during a tour. Trainer Yaz comes recommended for behavioral work, and groomer Azlynn handles even high-energy northern breeds well. Webcam access lets working owners check in, and staff have stayed late to accommodate travel delays. A handful of dogs have returned with kennel cough, which reviewers sometimes attribute to breed predisposition.
Last updated 2026-08-20