Durham, NC Dog Day Care Center Guide
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Dogtopia of Raleigh - Northwest

Updated 2026-07-20 · 1,089 reviewed · 117 listed · Scored from 44 Google reviews · How we rank ›

4.8(44) 77 composite score See reviews on Google ✓ Google-verified Publishes prices
Daycare & BoardingTraining ProgramsPuppy ProgramsDog WalkerPet Sitter
Dogtopia of Raleigh - Northwest
Services
Daycare & Boarding, Training Programs, Puppy Programs
Reviews
44

What recent reviews say

Most visitors report happy dogs and attentive staff, with excellent cleanliness and a variety of services in one location. However, multiple recent complaints detail dogs returning with unexplained injuries, lack of transparency around incidents, and dismissive handling when concerns were raised about safety.

Praised for
  • attentive friendly staff
  • dogs enjoy returning
  • clean well-maintained facility
  • homemade food and treats
  • webcam viewable during day
Watch-outs
  • dogs returning injured
  • lack of staff intervention during rough play
  • dismissive response to injury reports
  • poor incident documentation and transparency
friendly-staffclean-facilitydogs-happy-to-returnwebcam-accessinjury-incidentspoor-communication
Best for: Owners wanting one-stop daycare, boarding, and grooming with daily webcam check-ins.
Think twice if: Multiple recent reports of dogs leaving injured with staff unable or unwilling to explain how injuries occurred or provide incident records.

Strengths

  • full-service facility with daycare boarding grooming and training
  • live webcam monitoring during daycare
  • homemade food and treats provided
  • staff interacting actively with dogs during play

Worth knowing

  • Staff named Leanne and Eric mentioned by name as caring
  • Homemade lunch and treats provided
  • Multiple staff observed interacting with dogs during daycare (not on phones)
  • Webcam footage requested by customers has been refused by management
  • Management offered two free daycare days instead of refund after injuries reported
  • Owners of Cary and Northwest locations know each other personally

What reviews say by service

Daycare & Boarding
Most dogs enjoy daycare and return happy; injury and supervision concerns raised in multiple recent reviews.
Training Programs
Trainers observed actively coaching dogs and encouraging play; limited review detail on formal training outcomes.
Live Webcam Access
Customers appreciate live feed access during the day; facility has refused to share footage when injuries were disputed.

How it compares

  • Rated 4.8 against a 4.74 average across the 88 daycare & boarding businesses listed here.
  • Has more Google reviews than 40% of the businesses in this directory.

How we scored this

How We Rank
Star rating 86
Review volume 72
Review recency 100
Review sentiment 50
Profile completeness 100
Verification 30

Rating breakdown

5
41
4
1
3
0
2
0
1
2

Contact

Address
5849 Lease Ln, Raleigh, NC 27617
Open in Google Maps

Last verified 2026-07-20

Opening hours

Monday
07:00-19:00
Tuesday
07:00-19:00
Wednesday
07:00-19:00
Thursday
07:00-19:00
Friday
07:00-19:00
Saturday
08:30-17:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Dog daycareOvernight boardingSpaBathsNail trimTeeth brushingBrush outDe-shed
Published prices
1 Day Per Week daycare
$39
2 Days Per Week daycare
$70
3 Days Per Week daycare
$99
Unlimited Daycare
$144
8 Days Per Month daycare
$312
12 Days Per Month daycare
$420

As published by the business on its own website; not independently verified.

Enquire about Dogtopia of Raleigh - Northwest

Your enquiry goes to the Durham, NC Dog Day Care Center Guide team, who will pass it to Dogtopia of Raleigh - Northwest. We only share your details with providers relevant to your request.

Common questions

What daycare packages do you offer?
Options range from single-day ($45) to unlimited daycare ($144/month). Punch packages are available at $39 per day for weekly enrollment or $312-$420 for 8-12 days monthly.
Can I watch my dog during daycare?
Yes. The facility offers live webcam access so you can view your dog during the day.
Do you serve neighborhoods outside Umstead?
Their website lists service areas including Brier Creek, The Hamptons at Umstead, Harrington Grove, Camden Park, Ashworth Estates, Westwind, Westchase, and Wynbrook.

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Last updated 2026-07-20