53 low data
PetSmart Doggie Day Camp
4.0(3)✓ Google-verified
One reviewer praised cleanliness and dog care. Limited evidence overall: only 3 reviews with detail, one noting website information gaps.
Cage-Free / Open PlayDaycare & BoardingDog Walker
Dogtopia of North Raleigh
Daycare & BoardingGrooming ServicesCage-Free / Open PlayPickup & Drop-offDog WalkerPet Sitter
- Services
- Daycare & Boarding, Grooming Services, Cage-Free / Open Play
- Reviews
- 397
What recent reviews say
Reviewers consistently praise the attentive core staff, socialization programs, and live camera access. Many dogs return eagerly, particularly under specific caregivers who adjust to shy or older pups. However, facility odor and inconsistent care standards divide customers sharply. Some praise flexible hours and spa convenience; others report unexplained crating, rough handling, and unverified health claims that have forced surprise pickups mid-trip. The boarding service appears unreliable for owners who cannot return on short notice.
Best experiences come from daycare regulars who watch the cameras and stay in touch with staff. Boarding customers voice serious concerns about policies, professionalism, and transparency, especially when staff claim health issues that vets later refute. The facility feels tailored for frequent daycare rather than dependable boarding.
Praised for
- attentive, patient staff
- dogs happy to return and socialized
- live camera access for owners
- convenient all-week hours
- flexible scheduling options
- spa and nail services available
Watch-outs
- facility smell issues
- inconsistent care quality between staff
- unsubstantiated health claims that lead to emergency pickups
- dogs crated during play hours without clear reason
- rough handling observed on cameras
- poor communication on boarding policies
attentive-staffdogs-happy-to-returnwebcam-accessconvenient-hoursflexible-schedulingsmelly-odorpoor-communicationsafe-supervised-play
Best for: Dogs needing frequent daycare and socialization with hands-on staff oversight; owners who can monitor live cameras daily.
Think twice if: Boarding your dog for travel: multiple reviewers report unexpected pickups when staff claim unverified health issues. Compare policies and cancellation terms carefully.
Strengths
- Live webcam monitoring built in
- Staff personalize play groups for shy or senior dogs
- Open 7 days a week
- In-house spa and grooming services
Worth knowing
- Staff named: Mike (manager/team lead praised for patience and care); younger male and female staff members noted as genuinely caring
- Dogs crated during advertised play hours without owner consent or clear explanation
- Live camera access sometimes shows staff rough handling or minimal attention to dogs
- Facility odor reported by multiple reviewers in grooming area; staff acknowledge it persists after spa services
- Health claim policy: staff call owners to pick up dogs same-day or within 24 hours if they observe suspected worms or cough; veterinarians later cleared multiple dogs as healthy
What reviews say by service
- Daycare & Boarding
- Daycare reviews consistently positive; boarding reviews report serious policy and communication failures around health claims.
- Grooming Services
- Spa and nail services praised for convenience, but persistent odor complaints undermine quality perceptions.
- Cage-Free / Open Play
- Advertised open play; reviewers report dogs crated during peak hours without clear communication.
- Live Webcam Access
- Camera access highly valued; some reviewers also saw rough handling or minimal staff attention on footage.
- Pickup & Drop-off
- No explicit review mentions of pickup or dropoff service.
- Pet Sitter
- No review evidence for this service.
How it compares
- Rated 4.5 against a 4.74 average across the 88 daycare & boarding businesses listed here.
- Has more Google reviews than 95% of the businesses in this directory.
How we scored this
How We Rank Star rating 68
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
334
4
18
3
5
2
9
1
31
Opening hours
- Monday
- 07:00-19:00
- Tuesday
- 07:00-19:00
- Wednesday
- 07:00-19:00
- Thursday
- 07:00-19:00
- Friday
- 07:00-19:00
- Saturday
- 07:00-19:00
- Sunday
- 07:00-19:00
As listed on Google.
From their website
Services listed
Dog daycareBoardingSpa servicesTrainingService dog sponsorshipWebcam monitoring
Published prices
- Daily play full day
- $40
- Daily play half day
- $30
- Meet and greet
- $25
- 2 days per week wellness plan
- $68
- 3 days per week wellness plan
- $96
- Unlimited daycare weekly
- $168
Credentials claimed:Heroes for Healthy Pets TM facility certification
Operating:since 2008
As published by the business on its own website; not independently verified.
Common questions
- Are cameras available to check on my dog?
- Yes, the business states live webcam monitoring is included. Some reviewers appreciate watching their dogs play; others reported seeing rough handling on footage.
- What happens if staff notice my dog is sick during boarding?
- Multiple reviews report staff call owners the same day or within 24 hours and ask them to pick up their dog. The policy is not clearly communicated at drop-off. Owners cannot reach their dog again until they return.
- Can I book daycare on weekends?
- Yes, the business publishes 7-day operating hours and reviewers confirm flexible all-week access.
Similar dog day care centers nearby
77 low data
Fetch! Pet Care
4.9(79)✓ Google-verifiedPublishes prices
Reviewers consistently report feeling at ease leaving dogs and cats in Fetch's hands. Staff like Anna and Chelsea excel at learning pet routines beforehand, handling anxious or medically complex animals, and sending regular updates with photos. One recent cancellation without notice stands out as an outlier against years of reliable service.
Pet SitterDog Walker
83
Pup's Day Out
4.6(96)✓ Google-verified
Most families report their dogs arrive excited and leave happily tired, with staff greeting them by name and responding quickly to concerns. Grooming prices draw praise, and the clean, friendly atmosphere keeps regulars returning, though a few note limited hours and one older complaint about injury and parasites.
Daycare & BoardingGrooming ServicesTraining Programs