53 low data
PetSmart Doggie Day Camp
4.0(3)✓ Google-verified
One reviewer praised cleanliness and dog care. Limited evidence overall: only 3 reviews with detail, one noting website information gaps.
Daycare & BoardingDog WalkerPet Sitter
Dogtopia of North Raleigh
Live Webcam AccessPickup & Drop-offCage-Free / Open PlayDog WalkerDaycare & BoardingGrooming ServicesPet Sitter
- Services
- Live Webcam Access, Pickup & Drop-off, Cage-Free / Open Play
- Reviews
- 399
What recent reviews say
Daycare experience at this Raleigh location is strong when staff are engaged: dogs show improved confidence and owners value the webcam access and personalized socialization. However, a critical pattern emerges in boarding: cleanliness complaints, vague health-assessment policies, and a lack of contingency care mean owners get emergency pickup calls even when traveling far away. Daycare works well for local repeat visits; boarding carries real operational and communication risks.
Recent shift: Sentiment has grown more polarized over recent months. Earlier reviews (5–6 months ago) were mostly five-star. In the past 2–4 months, multiple one- and two-star boarding complaints emerged, highlighting odor, crating, health-assessment practices, and communication failures. Daycare-only users remain consistently positive.
Praised for
- attentive-staff interaction
- personalized dog socialization
- webcam access appreciated
- convenient spa services
- flexible scheduling
Watch-outs
- facility odor (urine)
- poor hygiene in crates and play areas
- inconsistent staff behavior and handling
- inadequate communication about boarding policies
- false health diagnoses leading to forced pickups
attentive-staffwebcam-accessdogs-happy-to-returnresponsive-communicationsmelly-odorpoor-communicationlong-wait-checkin
Best for: Local daycare users seeking engagement and socialization with webcam access to check in during the work day.
Think twice if: You plan to board for multiple days or travel far away; facility hygiene, vague health policies, and lack of backup care during illness are documented concerns.
Strengths
- webcam monitoring of play on mobile app
- personalized daycare approach (small-group introduction)
- established location with 16-year history
- spa and grooming services on-site
Worth knowing
- Mike and younger staff noted for attentive, caring approach to socialization
- personalized introductions used for shy/skittish dogs
- facility claims Heroes for Healthy Pets TM certification
- staff have made unsupported health diagnoses (worms, cough) requiring immediate owner pickup
- multiple reviews report strong urine odor and crate/play area cleanliness issues
What reviews say by service
- Daycare & Boarding
- Daycare praised for engagement and socialization; boarding repeatedly criticized for odor, vague health policies, and forced pickups during travel.
- Grooming Services
- Spa treatments mixed: some report satisfaction, others cite poor wash quality and lingering odor.
- Live Webcam Access
- Owners appreciate app access and ability to watch dogs play during daycare hours.
- Pickup & Drop-off
- Flexible drop-off windows mentioned positively, though one reviewer was reprimanded for walk-in timing.
- Dog Walker
- No specific review evidence.
- Pet Sitter
- No specific review evidence.
How it compares
- Rated 4.5 against a 4.76 average across the 111 dog walker businesses listed here.
- Has more Google reviews than 93% of the businesses in this directory.
How we scored this
How We Rank Star rating 68
Review volume 100
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30
Rating breakdown
5
335
4
18
3
5
2
9
1
32
Opening hours
- Monday
- 07:00-19:00
- Tuesday
- 07:00-19:00
- Wednesday
- 07:00-19:00
- Thursday
- 07:00-19:00
- Friday
- 07:00-19:00
- Saturday
- 07:00-19:00
- Sunday
- 07:00-19:00
As listed on Google.
From their website
Services listed
Dog daycareBoardingSpa servicesTrainingService dog sponsorshipWebcam monitoring
Published prices
- Daily play full day
- $40
- Daily play half day
- $30
- Meet and greet
- $25
- 2 days per week wellness plan
- $68
- 3 days per week wellness plan
- $96
- Unlimited daycare weekly
- $168
Credentials claimed:Heroes for Healthy Pets TM facility certification
Operating:since 2008
As published by the business on its own website; not independently verified.
Common questions
- Can I watch my dog on camera while at work?
- Yes, their website states webcam monitoring is available and owners report using the app to watch dogs play during daycare.
- What happens if my dog gets sick during boarding?
- Multiple reviewers report that the facility has called owners to pick up dogs over health concerns (e.g., suspected worms or cough), even mid-trip. No alternate care plan is documented; one owner was called to pick up on the day after Christmas while traveling.
- Are there drop-off time restrictions?
- Their website lists "anytime walk-ins" and flexible scheduling, though one reviewer was reprimanded for arriving outside stated drop-off times.
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Clients consistently describe sitters who build real rapport with their dogs and cats from the first visit, with dogs reluctant to leave and owners freed from worry by daily photos and video. Peak City distinguishes itself through pre-trip meet-and-greets with assigned carers, detailed safety checks before visits, and responsive communication via app and text from both sitters and management.
Pet SitterDaycare & BoardingDog Walker
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Pup's Day Out
4.6(96)✓ Google-verified
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Daycare & BoardingGrooming ServicesLive Webcam Access