Durham, NC Dog Day Care Center Guide
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Courtney's Drop In Kids Care

Updated 2026-07-20 · 1,089 reviewed · 117 listed · Scored from 62 Google reviews · How we rank ›

4.5(62) 74 composite score See reviews on Google ✓ Google-verified Publishes prices
Daycare & BoardingTraining ProgramsLive Webcam AccessPet Sitter
Courtney's Drop In Kids Care
Services
Daycare & Boarding, Training Programs, Live Webcam Access
Reviews
62

What recent reviews say

Many families love the drop-in model and enthusiastic staff, with kids asking to return. However, recent serious incidents (unopened facility, no-show at opening, lost items) combined with long-standing complaints about inconsistent care quality and poor management response have created deep trust issues for others.

Recent shift: Staff reliability deteriorated sharply in June 2024: three opening delays and one complete no-show with no communication escalated complaints from isolated incidents to operational pattern, prompting refund demands and public warnings.

Praised for
  • friendly, welcoming staff
  • kids eager to return
  • safe, fun play environment
  • flexible same-day booking
  • meals and snacks included
Watch-outs
  • no-show or late opening incidents
  • inconsistent caregiver behavior across visits
  • lost belongings and items
  • inadequate supervision and bathroom monitoring
  • minimal parental communication and responsiveness
friendly-staffsafe-supervised-playflexible-schedulingpoor-communicationdogs-happy-to-return
Best for: Families needing last-minute or occasional childcare with flexible scheduling.
Think twice if: Staff reliability and consistency varies significantly; recent no-show incidents and slow management response suggest operational fragility.

Strengths

  • drop-in same-day booking
  • meals and snacks included
  • mixed-age play environment
  • staff recognized by long-term families

Worth knowing

  • Staff members named: Kayla, Niah, Alexsis, Brenda, Liz, Abby
  • Facility features: ball pit, slide, play room with backspace
  • Incident: three late/no-show openings in June 2024 (one full no-show with no communication)
  • Missing items reported: toys, shoes, socks misplaced
  • Unstructured play environment compared to preschool
  • Some reviewers drove 30+ minutes because loyalty outweighed distance

What reviews say by service

Daycare & Boarding
Highly loved for flexible drop-in care and meal inclusion, but recent opening no-shows and inconsistent supervision raise serious concerns about reliability.

How it compares

  • Rated 4.5 against a 4.74 average across the 88 daycare & boarding businesses listed here.
  • Has more Google reviews than 48% of the businesses in this directory.

How we scored this

How We Rank
Star rating 72
Review volume 78
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
53
4
1
3
1
2
1
1
6

Contact

Address
6118 Farrington Rd, Chapel Hill, NC 27517
Open in Google Maps

Last verified 2026-07-20

Opening hours

Monday
08:00-20:00
Tuesday
08:00-20:00
Wednesday
08:00-20:00
Thursday
08:00-20:00
Friday
08:00-22:00
Saturday
08:00-22:00
Sunday
Closed

As listed on Google.

From their website

Services listed
Drop-in hourly childcareInfant careAfter school programDate night careSummer campField trips
Published prices
Hourly rate
$6.25

As published by the business on its own website; not independently verified.

Find more in this area

Southpoint

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Common questions

Can I book last-minute?
Yes. A recent reviewer booked the evening before by filling out a form and emailing the same day.
What does the hourly rate include?
Their website states $6.25 per hour. Meals, snacks, and diapers are provided; activities like painting and play available.
Is there a dark feel to the space?
One reviewer described it as 'a little dark/dingy inside' but noted kids were playing happily; another praised the 'backspace and large front play room.'

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Last updated 2026-07-20