Hillary builds real relationships with dogs and cats over years of service. Clients consistently hear back same day and receive daily updates with photos and video. She handles medical issues, adapts to anxious or challenging pets, and treats homes with as much care as the animals inside them.
The meet and greet is thorough, though one reviewer found the portal intake cumbersome. Most clients describe switching to Best in Show and never looking back; the value comes from Hillary's intuition and attention to detail, not from corporate polish or trendy extras.
Last verified 2026-08-20
As listed on Google.
Credentials claimed:Licensed, Bonded, Insured
As published by the business on its own website; not independently verified.
Robin and her team earn trust through hands-on attention and daily updates with photos that let owners relax during trips. Staff members learn each pet's personality, especially excelling with anxious or new animals, and notice household details others miss.
Dogs walk in happy and come home happier. Staff greet regulars by name, remember details, answer questions without rushing, and send report cards and photos home daily. The facility is immaculate, and owners feel heard rather than judged, especially on first visits with nervous or shy dogs. Hounds Town offers daycare drop-in and packages, boarding in suites (townhomes to luxury), grooming, and pet taxi service. Rates are straightforward: $36 weekday daycare, $30 Saturday, $61-89 per night boarding depending on suite size. They host holiday parties and allow owners to call anytime to check in.
Lateria's training consistently transforms reactive, anxious, and untrained dogs through hands-on coaching that focuses on teaching owners how to lead effectively. Dogs stay eager to return; clients report noticeable behavior shifts within weeks, whether addressing leash manners, guest greetings, separation anxiety, or fear responses. Her model blends one-on-one sessions with daycare stays and optional "Doggie University" follow-ups.
Last updated 2026-08-20